Privacy Policy

We may collect information you voluntarily provide to us, including your name, phone number, email address, city, ZIP code, preferred contact method, information and descriptions regarding items you would like evaluated, approximate quantities or weights, and photographs you choose to upload through our quote form.

We may also automatically receive certain technical information when you use our website, such as IP address, browser type, device information, pages visited, referring information, and similar website usage information when available through our website platform, analytics tools, or service providers.

When you submit a quote request, we may use the information and photographs you provide to review your items, provide preliminary evaluation information, communicate with you, answer questions, and arrange an in-person evaluation or appointment.

Uploaded photographs may be stored using our website hosting and storage infrastructure and associated with your quote request.

Submitting information or photographs through the website does not obligate you to sell your items and does not constitute a binding purchase offer from Top Dollar Gold Buyers.

We may use information we collect to respond to inquiries and quote requests; communicate with customers; review items submitted for preliminary evaluation; schedule appointments; provide customer service; operate, maintain, secure, and improve our website; detect or prevent fraud, misuse, or security issues; maintain appropriate business records; and comply with applicable legal and regulatory obligations.

We may share information with service providers that assist us with website hosting, file storage, communications, analytics, security, and other services necessary to operate our website and business.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, property, customers, business, or others.

We do not sell personal information for money.

Our website and service providers may use cookies or similar technologies to operate the website, understand website usage, remember preferences, improve performance, and measure website activity.

If we later use advertising or analytics technologies that require additional notices or choices under applicable law, this Privacy Policy may be updated accordingly.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, protect against fraud or misuse, and satisfy applicable legal or regulatory requirements.

We use reasonable administrative and technical measures designed to protect information in our possession. However, no Internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

California residents may have certain rights regarding their personal information under applicable California privacy laws. The specific rights available depend on the circumstances and whether applicable legal thresholds, exemptions, and requirements apply to our business.

California residents may contact us to ask questions about our privacy practices or to submit a privacy-related request. We may need to verify a request before responding.

Our website may use or provide links to independent third-party services, including social-media platforms, WhatsApp, market-data providers, website infrastructure providers, and other services. Their privacy practices are governed by their own policies, and we are not responsible for their independent privacy practices.

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or legal requirements. When appropriate, we will update the effective date displayed at the top of this page.